CommuniGator Help SiteAudience Audience How To...How to Include/Exclude an Individual Contact in a Group

How to Include/Exclude an Individual Contact in a Group

It is possible to Include/Exclude an existing contact individually to a Group without doing a CSV Import.

Here are all groups the contact is a member of as a result of manual inclusion or exclusion.

NOTE - it does not show groups where the contact is included based on csv imports, rules or included groups.

 

Finding a Contact

  1. Click on the Audience Tab along the top tool bar.
  2. Select Contacts from the drop down.
  3. Search for the contact you wish to add to the group.
  4. Once found click on the contacts email to open up the contact record.

Include/Exclude the Contact

  1. Click Groups.
  2. Select the Group you would like to Include/Exclude the contact from.
  3. Hit Include or Exclude to either add or remove the contact from the selected Group.
  4. Don't forget to hit Save

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