How to export a list of unsubscribed contacts
Tools - Unsubscribe
- Select the name of the unsubscribe that is used.
Find out the unsubscribe value
- Check the unsubscribe field being used.
- Take a note of the Opt Out Value.
Audience - Contacts
Export the list of contacts that have unsubscribed
- Then select the attribute that was noted in the first step. In this case it was OptIn
- Enter the Opt Out value that was noted earlier, and press 'Search'
- Once the results have loaded then click on 'Export to Excel'
Note: When doing this be aware that you could have different unsubscribes setup that could then use different Opt Out values.