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How to export a list of unsubscribed contacts

Tools - Unsubscribe

  1. Tools
  2. Unsubscribe
  3. Select the name of the unsubscribe that is used.

Find out the unsubscribe value

  1. Check the unsubscribe field being used.
  2. Take a note of the Opt Out Value.

Audience - Contacts

  1. Audience
  2. Contacts

Export the list of contacts that have unsubscribed

  1. Then select the attribute that was noted in the first step. In this case it was OptIn
  2. Enter the Opt Out value that was noted earlier, and press 'Search'
  3. Once the results have loaded then click on 'Export to Excel'

Note:  When doing this be aware that you could have different unsubscribes setup that could then use different Opt Out values.

 

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