Integration- General Tab

Main observation screen to check on the status of the integration

General

  1. This indicates if the integration is running or not. If your integration has been installed then you will always want to see this marked with a green tick
  2. A green tick on this indicates that a request from a user input on the Mappings tab has been made, to get all relevant fields from the CRM so they may be mapped. A blue circle indicates that the task has completed or there is no active request.
  3. A green tick on this indicates that a request from a user input on the Mappings tab has been made, to publish all the added/changed filed mappings.A blue circle indicates that the task has completed or there is no active request.
  4. A green tick on this indicates that a request from a user input on Configuration tab has been made to publish changes to the configuration file on the integration service on the the clients local servers. Please note that for most users as a Safety measure configuration updates is locked down. Support may unlock configuration updates but it is strongly advice that it is not.
  5. A green tick on this indicates that a request from a user input on Logs has been made for the integration service on your local server to start reporting its actions. this report is for advanced user to locate problem they may be having with the intergration.
  6. A green tick on this indicates that a request from a user input on Logs that a request to remove a log file form the communigator server has been made.
  7. The RunTime is the current version of the integration service install on your local server, the run time is general to all users and is independent of the type of CRM system you may be using.
  8. The Plugin is the service program libary for integration service install on your local server. the Plugin is dependent of the type CRM System you are using and may be updates independently form the RunTime version (this can change depending on the Plugin need).

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