CommuniGator Resource CentreCreative - Survey Survey How To...How do I get a Link in a Notification Email to Show Survey Results?

How do I get a Link in a Notification Email to Show Survey Results?

This is done using an Email notification.

The only extra step required is to put a link in the email notification to open up the survey results. This must be done manually because it isn't something you can do by standard functionality.

Follow these steps...

1. Within your email decide on some text to link to the survey answers. Eg. "Click here to see the survey answers".

2. Now you need to build a link to the survey answers. Here is an example...

{Content/CampaignURL}/survey.aspx?p1={Content/EMailLink}&p= 1 &cmd=s

This link must be perfect for the answers to work. There are only two things (they are next to each other so you can only see one above) you need to change which have been highlighted in red.

1. p=1 - You must give the correct page number for the survey in the campaign. This page number must match the page number of the attached survey in the campaign. So if it is attached as page 1, then page 1 it is. If any other page number is used then change this number accordingly.

2. &cmd=s - This must be at the end of the URL. If not the link will not open the survey results.

3. Once the link is ready select the "Click Here" from our text and click the Hyperlink Manager button on the top tool bar. Note this is not the Landing Zone, Survey or Website links. The Hyperlink Manager icon is on the top horizontal tool bar in the editor.

4. In the URL field paste in your HTTP link and make sure you delete the "http://" that is already there. The URL box must contain only the URL you have formulated.

5. Save and Close the email.  

6. Then head in to your survey and make sure the 'Summary Link' box is ticked in the Survey Details screen. Then Save and Close the survey and test your campaign.

Alternatively you may find this method is easier or if you have already created the link and need to change it...

1. Within your email decide on some text to link to the survey answers. Eg. "Click here to see the survey answers".

2. Select the text and then click “Insert Survey Link”. Give it an appropriate page number.

3. Now you need to edit the HTML around the link. So go into the source HTML and locate the survey link. It will look something like this...

{Content/CampaignURL}/survey.aspx?p1={Content/EMailLink}&p=1

Or if you have visited the HTML before and then gone back to the design view, the link will look something like this...

http://www.gatoremarketing.co.uk%7BContent/CampaignURL%7D/survey.aspx?p1={Content/EMailLink}&p=1

4. All you need to do is simply add this to the end of the link “&cmd=s”. Here is an example for both the above links...

{Content/CampaignURL}/survey.aspx?p1={Content/EMailLink}&p=1&cmd=s

Or if you have visited the HTML before and then gone back to the design view, the link will look something like this...

http://www.gatoremarketing.co.uk%7BContent/CampaignURL%7D/survey.aspx?p1={Content/EMailLink}&p=1&cmd=s

5. This link must be perfect for the answers to work.

6. Save and Close the email then give it a test.    

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