Creating a Single Sign On (SSO) Account
SSO has been created to unify our suite of products for easy, secure access under one login.
You can have an SSO even if you only use one product i.e. GatorMail only, as well as if you use our whole product range.
The URL for SSO is different to your usual login URL.
It must be https://signon.communigator.co.uk/login.
To create an account for SSO you need to ask your Company Admin to do this for you, or contact our Support Team who can create your account for you.
You will need to provide us with your:
- First Name
- Last Name
- Business Email Address.
We will set your password which you can change by using the 'Forgotten Password' option, or your Company Admin can set your desired password.
You should ideally supply your Admin or our Support Team with the same email address which is associated with your GatorMail/GatorLeads/etc username, as SSO will search for your accounts by using this address.
If the email addresses do not match, SSO will not automatically find your accounts and they will have to be added manually, including putting in the password.
To find out what your email address is in Gatormail, navigate to 'Your Details' at the top-right of the screen.
To find out in GatorLeads, navigate to Admin -> Client Admin -> Manage Users.
It is important to use your own company/business email address as SSO will not allow you to use gmail, hotmail, or any other personal email clients.
- To associate all your accounts click 'Account Wizard' from the drop down.
Please Note: That once you have associated your accounts with SSO, if you change your password this will also change the passwords for all the associated accounts.
This can cause issues if you are using a shared login.
This will pick up all the accounts that are associated with your email address.
Select all then click 'Attach.'
If SSO does not discover your accounts on its own this is likely because the username/email used for SSO does not match the one in your GatorMail/GatorLeads account.
To attach the account manually, hit the 'plus' button, put in your credentials for the relevant account and hit 'attach.'